Privacy Policy

Last Updated: February 2026

๐Ÿ’Ž Ajolote Cash
Secure. Strong. Forever.


1. Introduction

Welcome to Ajolote Cash (“we,” “our,” or “us”). Your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with global data protection regulations, including:

  • General Data Protection Regulation (GDPR) โ€“ European Union ๐Ÿ‡ช๐Ÿ‡บ
  • California Consumer Privacy Act (CCPA) & California Privacy Rights Act (CPRA) โ€“ California, USA ๐Ÿ‡บ๐Ÿ‡ธ
  • Personal Information Protection Law (PIPL) โ€“ China ๐Ÿ‡จ๐Ÿ‡ณ
  • General Personal Data Protection Law (LGPD) โ€“ Brazil ๐Ÿ‡ง๐Ÿ‡ท
  • Digital Personal Data Protection Act (DPDP) โ€“ India ๐Ÿ‡ฎ๐Ÿ‡ณ
  • Personal Information Protection and Electronic Documents Act (PIPEDA) โ€“ Canada ๐Ÿ‡จ๐Ÿ‡ฆ

Please read this policy carefully. By using our website, services, or interacting with Ajolote Cash, you agree to the terms described herein.


2. Information We Collect

2.1 Personal Information You Voluntarily Provide

We may collect the following types of personal information when you interact with our services:

CategoryExamples
Contact InformationEmail address, name, phone number
Wallet InformationCrypto wallet addresses (public), blockchain transaction history
Account InformationUsername, profile information, account preferences
Communications DataMessages, feedback, comments, support requests
Demographic DataCountry, region, language preferences

2.2 Information Automatically Collected

When you visit our website or use our services, we may automatically collect:

Data TypePurpose
Technical DataIP address, device type, browser type, operating system
Usage DataPages visited, time spent, click patterns, referral sources
Cookie DataAuthentication, preferences, analytics, advertising tracking
Blockchain DataWallet transactions, smart contract interactions

2.3 Information We Do NOT Collect

For your security and privacy:

  • โŒ Private keys โ€“ We never ask for or store your wallet private keys
  • โŒ Passwords to external services โ€“ Only your Ajolote Cash account password
  • โŒ Sensitive personal data (health, biometrics, political opinions) โ€“ unless expressly provided

3. How We Use Your Information

We use your personal information for the following purposes:

PurposeLegal Basis (GDPR)Description
Service DeliveryContract performanceProviding access to Ajolote Cash services, token transactions, platform features
Account ManagementContract performanceCreating and maintaining user accounts, authentication, security
CommunicationLegitimate interestSending updates, announcements, newsletters (with consent)
Analytics & ImprovementLegitimate interestImproving our services, analyzing usage patterns, optimizing performance
Security & Fraud PreventionLegal obligationDetecting, preventing, and responding to security incidents and fraudulent activities
Legal ComplianceLegal obligationComplying with applicable laws, regulations, and legal requests
Customer SupportContract performanceResponding to inquiries, providing assistance, resolving issues
MarketingConsent (when required)Promoting our services (only with your explicit consent)

4. Legal Bases for Processing (GDPR)

We process your personal data only when we have a valid legal basis under the GDPR:

  1. Consent โ€“ When you have given clear, affirmative consent
  2. Contract performance โ€“ To fulfill our obligations under our terms of service
  3. Legal obligation โ€“ When required by law (e.g., anti-money laundering regulations)
  4. Legitimate interests โ€“ For purposes essential to running our business that don’t override your rights
  5. Vital interests โ€“ To protect life in emergency situations

5. Information Sharing & Disclosure

We respect your privacy and do not sell your personal information. However, we may share your data under the following circumstances:

RecipientPurpose
Service ProvidersThird-party providers (hosting, analytics, payment processing) who assist in operating our services, under strict confidentiality agreements
Regulatory AuthoritiesWhen required by law, court order, or regulatory investigation
Business TransfersIn connection with a merger, acquisition, or sale of assets (subject to your rights)
Authorized Third PartiesWith your explicit consent or when authorized by you
AffiliatesWithin our corporate family, solely for operational purposes

๐Ÿ”’ Cross-Border Data Transfers
Your information may be transferred to and processed in countries other than your own. We implement appropriate safeguards (including Standard Contractual Clauses under GDPR) to protect your data in accordance with applicable laws.


6. Data Security Measures

We employ industry-standard security measures to protect your personal information:

  • ๐Ÿ” Encryption โ€“ SSL/TLS encryption for all data in transit; encryption for stored sensitive data
  • ๐Ÿ›ก๏ธ Access Controls โ€“ Strict access controls, least-privilege principles, multi-factor authentication
  • ๐Ÿ“Š Regular Audits โ€“ Periodic security assessments and vulnerability testing
  • ๐Ÿšจ Incident Response โ€“ Established procedures for detecting, reporting, and responding to security incidents

โš ๏ธ No Security System is Perfect
While we take all reasonable precautions, no method of electronic storage or transmission is completely secure. You acknowledge and accept these inherent risks.


7. Data Retention

We retain your personal information only for as long as necessary:

Data CategoryRetention Period
Account InformationFor the duration of your account relationship + 7 years (legal requirements)
Transaction Records7 years (compliance with financial regulations)
Analytics Data24 months (aggregated, anonymized after 13 months)
Cookies & TrackingVaries by purpose (session cookies vs. persistent cookies)
Closed Account DataUp to 7 years (legal requirements)

After the retention period expires, we securely delete or anonymize your data unless retention is required by law.


8. Your Privacy Rights

Under GDPR, CCPA/CPRA, PIPL, LGPD, DPDP, and other applicable regulations, you have the following rights:

8.1 Access Rights

  • Right to Access โ€“ Obtain a copy of your personal information we hold
  • Right to Portability โ€“ Receive your data in a structured, commonly used format

8.2 Correction Rights

  • Right to Rectify โ€“ Request correction of inaccurate or incomplete data

8.3 Deletion Rights

  • Right to Erasure (Right to Be Forgotten) โ€“ Request deletion of your personal information, subject to legal exceptions

8.4 Objection Rights

  • Right to Object โ€“ Object to processing based on legitimate interests
  • Right to Restrict Processing โ€“ Request limitation of how we use your data

8.5 Consent Rights

  • Right to Withdraw Consent โ€“ Withdraw consent at any time (without affecting lawfulness of prior processing)

8.6 Automated Decision-Making

  • Right to Human Intervention โ€“ Subject to automated decisions with legal or similarly significant effects

8.7 CCPA-Specific Rights (California Residents)

  • Right to Know โ€“ What personal information we collect, use, and share
  • Right to Delete โ€“ Request deletion of your personal information
  • Right to Opt-Out โ€“ Opt-out of the “sale” (if applicable, though we do not sell your data)
  • Right to Non-Discrimination โ€“ No discrimination for exercising your privacy rights

8.8 PIPL-Specific Rights (China Residents)

  • Right to Consent โ€“ Explicit consent for sensitive personal data processing
  • Right to Access & Copy โ€“ Access and copy your personal information
  • Right to Complain โ€“ File complaints with Chinese data protection authorities

9. How to Exercise Your Rights

To exercise any of your privacy rights, please contact us:

๐Ÿ“ง Email: privacy@ajolote.cash
๐ŸŒ Website: https://ajolote.cash
๐Ÿ“ Response Time: We will respond within 30 days (GDPR) or 45 days (other jurisdictions) of receiving your request
๐Ÿ†” Verification Required: We will verify your identity before processing your request


10. Children’s Privacy

Our services are not directed to individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we discover we have collected data from a child without parental consent, we will promptly delete it.

COPPA Compliance โ€“ We comply with the Children’s Online Privacy Protection Act (COPPA) and similar international regulations protecting children’s privacy.


11. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

Cookie TypePurposeDuration
Essential CookiesAuthentication, securitySession / Persistent
Functional CookiesRemember preferencesPersistent
Analytics CookiesUsage analysis, improvement13-24 months
Marketing CookiesPersonalized advertisingUp to 24 months

Managing Cookies: You can manage or disable cookies through your browser settings. Note that disabling essential cookies may affect our services.


12. Third-Party Links

Our website may contain links to third-party websites, services, or resources. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or regulatory requirements. We will notify you of material changes by:

  • Posting the updated policy on our website
  • Sending an email notification (if provided)
  • Displaying a prominent notice on our platform

“Last Updated” date at the top indicates the most recent revision.


14. International Data Transfers

Your personal information may be transferred to, stored, and processed in countries other than your country of residence. When transferring data outside the European Economic Area (EEA), we implement appropriate safeguards, including:

  • Standard Contractual Clauses (SCCs) โ€“ Approved by the European Commission
  • Adequacy Decisions โ€“ Transfers to countries deemed to have adequate data protection
  • Binding Corporate Rules โ€“ When applicable within our corporate group

You may request a copy of these safeguards by contacting us at privacy@ajolote.cash.


15. Contact Information

Privacy Questions & Concerns? We’re here to help!

๐Ÿ’Ž Ajolote Cash
๐Ÿ“ง Email: privacy@ajolote.cash
๐ŸŒ Website: https://ajolote.cash/privacy-policy
๐Ÿ“ Data Protection Officer (if applicable): dpo@ajolote.cash

Regulatory Authorities

If you believe we have violated your privacy rights, you have the right to file a complaint with your local data protection authority:

RegionAuthorityWebsite
European Union (EEA)Data Protection Authority of your Member StateEDPB
United KingdomInformation Commissioner’s Office (ICO)ico.org.uk
United States (California)California Attorney Generaloag.ca.gov
United States (Other)Federal Trade Commission (FTC)ftc.gov
CanadaOffice of the Privacy Commissionerpriv.gc.ca
BrazilNational Data Protection Authority (ANPD)anpd.gov.br
ChinaCyberspace Administration of China (CAC)cac.gov.cn
IndiaData Protection Board of India (DPBI)dpbi.gov.in

16. California Residents – Additional Disclosures

In compliance with the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), we provide the following disclosures:

Categories of Personal Information Collected:

  • Identifiers (name, email, wallet address)
  • Transactional information
  • Internet activity data
  • Geolocation data (approximate, based on IP)

Categories of Personal Information Sold or Disclosed:

  • We do NOT sell your personal information
  • We may disclose information as described in Section 5

Your CCPA Rights:

  • Right to know ๐Ÿ“‹
  • Right to delete ๐Ÿ—‘๏ธ
  • Right to opt-out ๐Ÿšซ
  • Right to non-discrimination โš–๏ธ

How to Exercise CCPA Rights:
Send your request to: privacy@ajolote.cash or call

Verifiable Consumer Request: We will verify your identity before processing your request using reasonable means.

Authorized Agent: You may designate an authorized agent to exercise your rights on your behalf.


17. Acknowledgment & Agreement

By using Ajolote Cash services, you acknowledge that you have read, understood, and agree to this Privacy Policy. If you do not agree with any portion of this policy, please discontinue use of our services. If some provisions are found to be unenforceable, the remaining provisions remain in full force and effect.


๐Ÿ’Ž Ajolote Cash โ€“ Your Privacy, Your Rights, Your Control.

Secure. Strong. Forever. ๐Ÿ’–